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Optometry Practices · Build Pod

Contact Lens Reorders and Eye Exam Recalls Don't Run Themselves at Your Practice

Your front desk is already stretched between VSP and EyeMed eligibility calls, contact lens reorder follow-ups, and the annual recall list that never quite gets worked before patients lapse. A Build Pod is a subscription AI engineering team that builds and maintains the automation your practice actually needs: eligibility checks that run before the patient sits in the chair, reorder reminders keyed to prescription expiration, and recall campaigns timed to insurance benefit resets, wired into RevolutionEHR, Eyefinity, or Compulink instead of bolted on as a separate app.

What we build for Optometry Practices

  • Verify VSP, EyeMed, and Davis Vision benefits before every scheduled exam

    The Build Pod wires eligibility checks into RevolutionEHR or Eyefinity so front desk staff see copay, frame allowance, and lens coverage before the patient walks in, not while they're standing at the counter.

  • Trigger contact lens reorder reminders off prescription expiration dates

    Instead of a manual tickler file, the system watches Rx expiration and average wear cycle per patient and fires a reorder text or email at the right week, with a link back to your online ordering flow.

  • Run annual recall campaigns timed to insurance benefit resets

    Patients with unused vision benefits get a recall nudge before their plan year resets, sequenced by last exam date and matched against active VSP or EyeMed enrollment so you're not recalling people who already used their benefit elsewhere.

How a Build Pod fits

We start by mapping how your practice actually books, verifies, and recalls patients — RevolutionEHR, Eyefinity, Compulink, or whatever PMS you're on, plus however VSP, EyeMed, and Davis Vision claims already flow through it. The Build Pod builds against that system instead of asking your team to adopt a new one, so eligibility checks, reorder reminders, and recall lists show up where your staff already work.

After the first automation ships, the same team keeps building — a benefit-reset dashboard for open enrollment, a no-show follow-up flow, whatever the next bottleneck turns out to be — for a flat monthly subscription instead of a per-project quote. You get one team that knows your practice's workflow, not a new agency to onboard every time something else needs automating.

Frequently asked questions

Will this work with RevolutionEHR, or Eyefinity, or whatever PMS we're already on?
Yes — the Build Pod builds against your existing PMS and clearinghouse rather than replacing them; most integrations use the same APIs or export formats your current system already supports.
How long before we see something working?
Most practices see a first working automation, usually eligibility checks or a recall list, within the first few weeks, then we keep building on top of it each month.
Who actually verifies the eligibility data, your system or ours?
The Build Pod automates the request and pulls the response from VSP, EyeMed, or Davis Vision directly; your staff still reviews and confirms it, we just remove the manual lookup and phone hold time.

Ready to ship AI for optometry practices?

A Build Pod gets working AI into your stack in 2–3 weeks. Month-to-month, cancel any time.

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    Automate Contact Lens Reorders & Exam Recalls | Build Pod